Certified centers are the right way to go.
Ford Certified Collision Network (FCCN) Centers are the only repair facilities certified by Ford. This helps ensure that your Ford vehicle repair meets the highest standards of excellence while being as stress-free as possible. Each FCCN repair center receives annual on-site assessment and up-to-date repair support straight from Ford Motor Company. With FCCN, you get a shop that’s more than prepared get your Ford back to its pre-accident condition.
From proper tools and equipment to professional people and training, FCCN Centers are invested in meeting the Ford requirements that can ultimately help return your Ford to the way it was before a collision.
This includes everything from having facilities certified to perform proper aluminum repairs complete with coated boron steel self-piercing rivets to using only approved OE paint systems for precise color matching when restoring vehicle finishes. With a multitude of capabilities in between.
The right repair procedures play an important role in helping to restore the structural integrity and safety of a vehicle after a collision.
FCCN professionals are trained to follow Ford repair procedures. It’s also FCCN policy to use Ford tested and engineered OE parts for repairs whenever possible. Consider today’s highly advanced crash avoidance and safety system technologies. Operating as an integrated system, these rely on the right parts and procedures to keep everything operating as designed. Such expertise can make all the difference.
Outstanding customer service
FCCN Centers are committed to making the repair process as seamless as it can be. This includes:
- Working with your insurance company to help simplify the claims process
- Providing you with regular updates regarding your vehicle’s repair status
- Offering alternative transportation options when requested
- Providing a detailed explanation of work completed on your vehicle
- Including a Limited Lifetime Warranty for the repaired areas of your vehicle